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Your Terms for Cancellations
Your Terms for Cancellations
Updated over a year ago

As a talent, you understand the value of your time and the importance of being compensated fairly for your services. However, cancellations can happen unexpectedly, causing inconvenience, and potentially impacting your finances. That's why it's essential to have a clear cancellation policy in place.

Cancellation policies are rules set by the talent that outline what happens in the event of a cancellation. They specify the conditions for canceling an event and determine how much of the payment, if any, the talent will receive in case of cancellation.

Cancellation policies also help to ensure that talents are compensated fairly for their time and effort. Without a clear policy in place, there is a risk of losing out on potential income if an event is canceled at the last minute. A well-defined policy can help to prevent this and provide a level of certainty for the talent.

When setting a cancellation policy, it's important to consider the needs of both parties. For example, while it's essential to protect your interests as a talent, it's also important to be reasonable and flexible to accommodate unexpected changes that may occur.

At AGNT, we offer a range of cancellation policies that you can choose from consolidating into four main options. You can select a policy that suits your needs and provides the right level of protection for both you and the event organizer.

What are the different types of Cancellation Policies?

As a talent, you have the ability to set your own cancellation policies based on your preferences. Here are the different cancellation policies that you can choose from:


​Very Flexible - (Full refund 48 hours prior to event start time)

When this policy is selected by the talent, under this policy, organizers can cancel until 48 hours before the event start time for a full refund.

If the organizer cancels after the 48-hour window, they will forfeit all monies, and the talent will be paid in full.

Flexible - (Full refund 14 days prior to event start time)

If the booking is confirmed between 2 weeks and 7 days before the event start time, the event organizer has 72 hours to cancel for a full refund, or up to 1 week before the event start time, whichever comes earlier. If the organizer cancels the booking outside of this time frame, the deposit will be kept by the talent.

Moderate - (Full refund 28 days prior to event start time)

Organizers can cancel 28 days before the event start time for a full refund.
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If the organizer cancels the booking outside of this time frame, the deposit and any payment will be kept by the talent. Additionally, there may be a cancellation fee applicable with full amount to be paid to talent if the organizer cancels the booking after 7 days to go for the event start time.

Strict - (Full refund within 72 hours of booking acceptance)

Organizers can cancel within 72 hours of booking acceptance for a full refund.
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If the organizer cancels no more than 7 days before the event start time, the talent will be paid the deposited. If any balance amount has been paid earlier, it will be refunded to the organizer.

If the organizer cancels fewer than 7 days before the event start time, the talent will be paid the full amount.

You can always update your cancellation policy, that will be applicable to new bookings, by going onto your talent profile, then going onto Settings tab, then under Booking details, tapping the Cancellation policy will allow you to change from the four options.

Cancellations could happen for reasons other than taking prompt action in the process of hiring a talent. Such cancellations could only be facilitated through customer support based on merit and AGNT terms of use.

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