As an organizer, it's important to understand the payment process for booking a talent on AGNT. When you accept a booking bid or the talent accepts your booking offer for the event you have created, immediately an invoice is generated automatically by the system. You are notified within the app (via push notification) and via email as well. The invoice is available to pay immediately and there is always a countdown for you to pay the invoice and confirm the booking. The countdown is there to establish certain AGNT rules and constraints protecting your event and booking as well as protecting policies and terms.
To access the invoice, simply tap on the notification or go to the My Events tab in the app. You'll see a note to pay the invoice on the event card. Once you tap on the event card, you'll see the pay button. Tapping on the pay button will take you to add or update your payment method.
When you successfully process the invoice payment, you'll receive an email confirmation with payment receipt, and the talent will be notified as well. This will update your booking status and confirm the talent's performance for your event.
There are usually two invoices generated one after another against a booking you are confirming, a deposit invoice and a balance invoice. This only happens when you are making a booking request for an event with a event start date of 14 days or more. If your event is sooner than 14 days, there is only one full payment invoice. Both invoices are paid using the same process and notifications are also generated immediately when they are due. Please refer to [Booking and Payment Statuses](https://help.agnt.com/en/articles/6787175-booking-and-payment-statuses) and [AGNT Payment Terms](https://help.agnt.com/en/articles/7251384-agnt-payment-terms) for more information.
It's important to note that deposit payment is required to secure your booking and confirm the talent's availability. Whereas, balance payment is required ahead of event venue to establish absolute agreement between you and the talent. Failure to make payment by the specified due date may result in cancellation of the booking, and you may be subject to our cancellation policy.
When you've made a payment against an invoice, the funds are not going immediately directly to the talent but is held with AGNT until after the event date. We take trust and safety seriously and therefore, it is our policy that every payment is only made available to talents only after the event date.
We highly recommend making payment as soon as possible to ensure that your booking is confirmed and the talent is available for your event. If you have any questions or concerns about the payment process, please contact our customer support team, and we'll be happy to assist you.