To help AGNT run smoothly and to market its talent base on the web, we charge a service fee when a booking is confirmed and collect at the time of payout disbursement.
At AGNT, we're dedicated to providing a seamless and secure experience for both event organizers and talents. To help sustain, market talents, and continually improve our platform, we charge a service fee on each booking. Here's a detailed explanation of how our service fee structure works.
The service fee is a percentage of the total booking amount that is deducted from the talents only. For almost all bookings, the service fee is set at 20%. When the talent is submitting a bid or receive booking invite, they will be able to see the total booking amount, the service fee and their estimated payout amount.
How is the Service Fee Collected?
The service fee is collected directly from the talent's payout after successful booking completion. If the event is canceled by talent or a refund is issued because the talent's inability to fulfil their booking contract obligation, AGNT does not collect its service fee. However, if the organizer cancels a confirmed booking, in that case service fee will be charged by AGNT.
Transparency and Fairness
We believe in full transparency, and the service fee applicable to your booking will always be clearly outlined before you accept any bookings. You can review this information in your account settings or during the booking process.
Why Charge a Service Fee?
The service fee is essential to maintaining the integrity of the AGNT platform. It enables us to offer:
A secure, automated payment system that ensures artists are paid on time and organizers have peace of mind.
Advanced management tools to help you keep track of your bookings, payments, and communications.
Market your talents so that you get more opportunities and grow.
Enhance not only how you can showcase your talents but continuously make the system smarter to add more organizers matching every single talent on AGNT.
Dedicated customer support to assist with any questions or issues that may arise.
Need Help?
If you have any questions about the service fee or how it applies to your bookings, our support team is here to help. Don’t hesitate to reach out to us for more information or clarification.
AGNT is committed to providing the best experience for all users, and our service fee is a key part of ensuring that our platform remains secure, reliable, and innovative.